Work orders that auto-create from Signal faults, route to the right technician, attach the runbook, capture parts and time on mobile, and close out with a verified trend back to the originating alarm.
Five workflows each with their own SLA rules, dispatch logic, and close-out criteria.
Time-, runtime-, and condition-based PMs. Auto-generated against asset register. Compliance reporting per asset, per technician, per period.
Reactive work orders from manual entry, Signal faults, or tenant requests. SLA-tracked by priority and asset criticality.
Auto-generated from Signal vibration severity, ESA scoring, or FDD escalations. Includes the trend evidence and recommended action.
Route-based inspection workflows with photo, gauge reading, and condition capture. Replaces clipboard-and-paper.
Tablet-and-phone interface for technicians. Barcode scan to open a WO, voice-to-text notes, photo upload, parts pulled from inventory, time tracked. Offline-capable so work continues in mechanical rooms with no signal.
Manager view shows live work-in-progress across the portfolio with SLA countdown and parts-blocked status.
How this looks in your stack.
trigger: "signal.fault.detected" when: fdd_code: "FDD-1842" criticality: >= 7 do: create_wo: type: "corrective" priority: "high" assign_to: "hvac-team" attach_runbook: true
On-premise by default. Cloud-deployable when required. Your facility data never leaves your network.
TLS everywhere, secrets in vault, row-level security on every query. Containerized and isolated so one service going down never takes the rest with it.
A·IQ is built by Arcis FM, a Service-Disabled Veteran-Owned Small Business (SDVOSB). Set-aside eligible for federal contracts. CAGE 14DG6 · UEI Z95MQL2KEYG3.
Engineer and operator questions on this capability.
Web app on any browser. Print to paper for old-school workflows. We meet teams where they are.
Yes. Mobile app caches work orders, asset records, and runbooks. Sync on next connection.
Configurable. Round-robin, skill-match, geographic proximity, or manual. Most clients use skill-match plus availability.
Yes. CSV export and REST API for hours, parts, and cost data.
Work orders are the execution layer. Asset registry, inventory, and field ops complete the picture.
Walk through a live work-order workflow from Signal fault to technician close-out. We will show you the integration that eliminates the spreadsheet handoff.
