A·IQ Asset & Operations Management | Virtual Technician

Your runbooks. Now conversational.

Your senior technician has 20 years of building knowledge. He retires next year. Virtual Technician trains on your runbooks, work-order history, and asset records to answer the questions your junior staff would otherwise have to interrupt him for.

Knowledge CaptureSourced AnswersOn-Premise InferencePrivacy-Safe
02 / Capabilities

What it does.

Four capabilities across training, retrieval, and verification.

Training

Runbook ingest.

PDF, Word, image, and CAD runbooks ingested and indexed. SOPs, manufacturer manuals, and tribal-knowledge docs.

Retrieval

Sourced answers.

Every answer cites the document, page, and section it came from. No hallucinated procedures.

Privacy

On-prem inference.

LLM runs on your infrastructure. No data leaves your network. Air-gap compatible.

Verification

Closed-loop feedback.

Technicians upvote/downvote answers. Subject-matter experts approve canonical responses. The model improves continuously.

03 / In Practice

Why on-prem inference matters.

Cloud-based AI assistants leak proprietary procedures, asset configurations, and security details to model providers. On-prem inference keeps your operational knowledge inside your network.

A·IQ screenshot
05 / Security

Your data. Your infrastructure.

On-premise by default. Cloud-deployable when required. Your facility data never leaves your network.

TLS everywhere, secrets in vault, row-level security on every query. Containerized and isolated so one service going down never takes the rest with it.

A·IQ is built by Arcis FM, a Service-Disabled Veteran-Owned Small Business (SDVOSB). Set-aside eligible for federal contracts. CAGE 14DG6 · UEI Z95MQL2KEYG3.

TLS Everywhere
Service-to-service · client-to-server · API-to-database
On-Premise
Inside your firewall · zero cloud subscription required
Air-Gap Capable
Operates without any internet connectivity
SDVOSB Certified
CAGE 14DG6 · UEI Z95MQL2KEYG3 · set-aside eligible
Row-Level Security
Multi-tenant isolation at the database level
NIST 800-171
OT network segmentation · firmware governance
06 / Reference

Common Questions.

Engineer and operator questions on this capability.

01

What LLM runs underneath?

Configurable. Default is a quantized open-weights model sized for on-prem GPU. Air-gap deployments use the smaller variant.

02

Will it answer questions about specific assets?

Yes. Retrieval-augmented over the asset registry, work-order history, and runbook library.

03

What if the answer is wrong?

Every answer cites sources. Technicians flag bad answers; SMEs approve canonical responses; the system improves.

04

Hardware requirements?

A modest GPU (16-24GB VRAM) for typical sites. Larger portfolios scale horizontally.

07 / Related

Pair with these.

Each Nexus module is sharper paired with the next.

Capture institutional knowledge.

Send us 10-20 of your most-used runbooks. We will ingest them and demo the assistant against real questions your team asks.

Federal & State Certifications
SBA Certified Service-Disabled Veteran-Owned Small Business California Disabled Veteran Business Enterprise California Certified Small Business